At Top Retailers we put all our efforts to provide flawless shipment to your address. We have selected only top partners to guarantee quality and time of shipment. Please note that our Express Delivery Service is available only in a limited number of countries. Shipping costs are calculated at checkout, after having selected your shipping address and before proceeding to payment.

From time to time we offer promotional shipping rates: for details on these rates please refer to specific policies available in our promotional banners and newsletters.

All services make deliveries between Monday and Friday 9am-5pm.

Sandard delivery: within 3 - 5 working days from the order confirmation

Express delivery: within 2 -3 working days from the order confirmation

Delivery within 3-7 working days

Sales Taxes and Duties might be:
• included in the price of the selected product (explicitely mentioned in the Product Page, close to the item price) or
• explicitely indicated as single items in the cart summary or
• not included and to be paid to the courier at the delivery (explicitely indicated in the cart).

In case Sales Taxes and Duties are due but not included in the product price, you will have to pay them to the courier upon delivery. If you are ordering from within the European Union, import duties will not be applicable.

Return & Refunds

For orders placed starting from November 24th, the return period has been extended until January 8, 2026

In the EU, returns are free within 14 days of the goods receipt. Any additional costs incurred by the customer, such as the shipping costs and payement on delivery costs, if chosen by the customer, will not be refunded.

Terms & Conditions

If you have any questions please write to customercare@thebs.com to submit an enquiry.